13 things you should know before hiring a mover

Hiring a professional moving company can alleviate a lot of the stress associated with moving, but it's important to do your homework and understand what's involved. 

Here are 13 things you should know before:

License and Insurance: Check to make sure that the moving company is licensed and insured. You can verify a moving company’s license through the Federal Motor Carrier Safety Administration's (FMCSA) website.

Reputation: Check the mover's reputation online. Read reviews and see if they have a history of reliable, trustworthy service.

Estimates: Get at least three estimates from different companies. This can give you a good idea of what your move should reasonably cost.

Binding Quote: Understand the difference between a non-binding estimate and a binding quote. A non-binding estimate is the mover's best guess at how much you'll pay, but it's not a guarantee. A binding quote, on the other hand, guarantees the total cost of the move based on the quantities and services written in the estimate.

Extra Fees: Be aware of any potential extra fees. For example, movers may charge extra for moving to or from a high-rise apartment, transporting heavy items, or if the moving truck can't be parked near your entrance.

Inventory: The mover should take inventory of all your belongings to determine the bulk and weight of your move. This will be a major factor in the cost.

Packing Services: Find out if the  a removalists company offers packing services and for what cost. This can add to the overall expense but might be worth it for some people.

Cancellation Policy: Understand the mover’s cancellation policy. Life can be unpredictable and knowing how they handle cancellations will save you from potential headaches.

Delivery Window: Be clear about the delivery window. If you need your items delivered by a certain date, make sure this is understood and agreed upon.

Dispute Resolution: Look into the mover's process for handling disputes or complaints. The FMCSA requires moving companies to offer neutral arbitration as a means of resolving disputes.

Insurance Coverage: Understand the mover's insurance coverage. They are required to provide liability insurance, but you might want to consider getting additional coverage, especially if you have high-value items.

Written Agreement: Always get everything in writing. This should include the estimate, extra fees, pick-up and delivery dates, and insurance details.

Moving Contract: There are three kinds of moving contracts: a bill of lading, an order for service, and an inventory list. Ensure you understand the terms and conditions of these contracts before signing.

Hiring a removalists is a big decision. Doing your research, asking the right questions, and knowing what to expect can help ensure you choose the right removalists Hornsby company for your move.


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